We value your satisfaction and want to address any concerns you may have about our refund policy.
Please note that we do not offer refunds on customer items due to the personalized and custom nature of our services. However, if there is an error on our part such as a misprint, damaged product or incorrect order, we will replace the item or offer store credit for the value of the item.
In order to ensure that we can quickly and effectively resolve any issues that may arise, we ask that you notify us of any concerns within 24 hours of receiving your order. We also recommend that you carefully review your order before submitting it with photos to ensure that all information is accurate and complete.
We are committed to providing high-quality products and services to our customers. If you have any questions or concerns about our refund policy or any other aspect of our business, please do not hesitate to contact us. We appreciate your business and look forward to serving you in the future.